Gaming is for fun, not stress. At rtp live, we believe every player can enjoy gaming responsibly. On this page you'll find everything about setting limits, self-exclusion, and getting support.
Responsible gaming means enjoying gaming as a form of entertainment — not as a source of financial stress or anxiety. At rtp live, we always want every player to game safely, within their limits, and with enjoyment. When gaming becomes uncontrolled, it can have a negative impact on personal life, family, and financial stability.
Rtp live's responsible gaming policy is built on the principle that gaming is a conscious choice. We want to help you make that choice wisely. That's why our platform offers bet limits, time controls, self-exclusion, and access to professional support.
A responsible gamer always:
Every rtp live account comes with free responsible gaming tools. You're in full control of how you use them.
People don't always realize when their gaming habits are becoming harmful. rtp live wants you to stay aware. Watch out for the following warning signs:
If you notice two or more of the above signs in yourself, please contact rtp live support or activate self-exclusion.
At rtp live, you can set your own gaming limits at any time. It's the most effective way to play responsibly. Limits can be easily configured from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, limits can be decreased immediately but can only be increased after 7 days.
Your session will automatically end if your losses exceed a set amount. It's the simplest way to keep your finances in check.
Decide in advance how long you want to play each day. Once the time is up, rtp live will send you an alert and close the session.
At set intervals, a pop-up will notify you how long you have been playing and how much BDT you have spent. This helps you stay aware of your activity.
Take a gaming break for 24 hours, 7 days, or 30 days. Your account stays active during this period, but you won't be able to play any games.
Setting limits is not a sign of weakness — it is the smart thing to do. All rtp live players are encouraged to make use of this feature.
When you feel you need a long break from gaming, use rtp live's self-exclusion feature. Once activated, you will be completely locked out of your account for the chosen period.
| Self-Exclusion Duration | Time to Take Effect | Can it be cancelled? |
|---|---|---|
| 1 Month | Instant | No |
| 3 Months | Instant | No |
| 6 Months | Instant | No |
| 1 Year | Instant | No |
| Permanent Exclusion | Instant | No (Permanent) |
While self-exclusion is active, rtp live will not send you any promotional emails or bonus offers. To reactivate your account after the period ends, please contact support.
Do not attempt to open a new account while self-exclusion is active. This violates rtp live's terms and may result in both accounts being permanently closed.
Rtp live is strictly for users aged 18 and above. Keeping minors away from gaming platforms is one of our top priorities.
If you believe your child is using this platform, please:
Free tools like NetNanny, Cyberpatrol, or K9 Web Protection can be used to block gaming sites at home.
Be honest with yourself. Answer the following questions in your mind. If more than three answers are "Yes", it may be time to seek help.
Do you often spend more on gaming than your budget allows?
After a loss, do you place bigger bets trying to win your money back?
Have you repeatedly tried to cut back on gaming but failed?
Do you feel restless or irritable when you're not gaming?
Are you hiding your gaming habits from family or friends?
Is gaming causing problems with your family, work, or studies?
Have you taken on debt or borrowed money from others to fund your gaming?
Is gaming affecting your sleep, eating, or overall health?
3 or more "Yes" answers means you may need professional help. Contact rtp live support or reach out to the helplines listed below.
Asking for help takes courage. rtp live is always here for you. Our support team operates 24/7 and is ready to assist with anything related to responsible gaming.
Message "Responsible Gaming Support" in rtp live's live chat and a specialist will assist you.
Our platform features six specially designed tools to help keep you protected.
Set your daily gaming time limit. Once the time is up, your session will end automatically and you can start again the next day.
Set daily, weekly, and monthly deposit limits all at once. Once any limit is reached, further deposits will not be permitted.
Pop-up alerts every 30 minutes, 1 hour, or 2 hours will remind you how long you've been playing.
You can exclude yourself from the platform for any duration, from 1 month up to permanent exclusion. Takes effect immediately.
Our strict KYC verification process ensures that no one under 18 can open an account or play on rtp live.
Chat with our expert team via live chat at any time about responsible gaming — no judgment, completely confidential.
Join rtp live and use all our responsible gaming tools for free. Your safety is our priority.